1. What is your exchange policy?If there is a problem with your order please contact us promptly. We will review your request and assist you.2. What if I receive a damaged or incorrect item?Contact us soon as you receive your order with clear photos of the item and we will work to resolve it quickly.3. Can I return fabric that has been cut or stitched?No. Unstitched fabric that has been cut or stitched cannot be Exchanged.

FAQS

Q: Account

1. Do I need to create an account to place an order?No an account is not required. You can place your order as a guest by entering your name, address and phone number at checkout.2. What details do I need to provide to place an order?Just your name, delivery address, phone number and email address. Please make sure the information is correct.

Q: Payments

1. Do you offer Cash on Delivery (COD)?Yes we offer Cash on Delivery over Pakistan.2. What payment methods do you accept?The available payment methods are shown at checkout so you can choose the one that suits you best.3. Is my payment information safe?Yes. Your payments are handled through payment methods and we do not store your card details on our website.

Q: Delivery

1. Do you deliver across Pakistan?Yes we deliver to cities across Pakistan.2. What are the delivery charges?We charge a delivery fee of PKR 250 on all orders3. How long does delivery take?Delivery takes 5 to 7 working days after your order is dispatched.4. How can I track my order?Once your order is dispatched we will share a tracking number with you, which you can use to follow your parcel.5. What if I am not available at the time of delivery?The courier will attempt delivery again. If the parcel remains undelivered it may be returned to us. Please make sure your phone number and address are correct.

Q: Security

Is it safe to shop on Zavy Clothing?Yes. Our website uses a connection and your personal information is used only to process and deliver your order.Do you share my information?No. Your details are shared with the delivery partners needed to complete your order.

Q: Contact Us

1. How can I reach Zavy Clothing?You can contact our customer care team using the details on our Contact Us page. We are happy to help with any questions about your order.

Q: Product and Care

1. Will the colours match the photos on the website?We photograph our products to show their colours accurately as possible. Slight variations may occur due, to lighting and screen settings.2. How should I care for my embroidered suit?For embroidered and mirror work designs we recommend cleaning or gentle hand washing in cold water with a mild detergent. Avoid chemicals and direct sunlight when drying.

Account

1. Do I need to create an account to place an order?

No an account is not required. You can place your order as a guest by entering your name, address and phone number at checkout.

2. What details do I need to provide to place an order?

Just your name, delivery address, phone number and email address. Please make sure the information is correct.

Order

1.How do I order the best Pakistani suits online from Zavy Clothing?

Browse our collections choose your design click Add to Cart and complete the checkout with your delivery details.

2. Will I receive an order confirmation?

Yes. Once your order is placed you will receive a confirmation with your order details. If you don’t see it please check your spam folder. Contact us.

3. Can I Change my order?

Please contact us soon as possible after placing your order. If it has not been dispatched yet we will be happy to help.

4. How can I check whether a product is available?

Each product page shows its availability. If a product is out of stock it will be marked as unavailable.

Payments

1. Do you offer Cash on Delivery (COD)?

Yes we offer Cash on Delivery over Pakistan.

2. What payment methods do you accept?

The available payment methods are shown at checkout so you can choose the one that suits you best.

3. Is my payment information safe?

Yes. Your payments are handled through payment methods and we do not store your card details on our website.

Delivery

1. Do you deliver across Pakistan?

Yes we deliver to cities across Pakistan.

2. What are the delivery charges?

We charge a delivery fee of PKR 250 on all orders

3. How long does delivery take?

Delivery takes 5 to 7 working days after your order is dispatched.

4. How can I track my order?

Once your order is dispatched we will share a tracking number with you, which you can use to follow your parcel.

5. What if I am not available at the time of delivery?

The courier will attempt delivery again. If the parcel remains undelivered it may be returned to us. Please make sure your phone number and address are correct.

Security

Is it safe to shop on Zavy Clothing?

Yes. Our website uses a connection and your personal information is used only to process and deliver your order.

Do you share my information?

No. Your details are shared with the delivery partners needed to complete your order.

Exchange

1. What is your exchange policy?

If there is a problem with your order please contact us promptly. We will review your request and assist you.

2. What if I receive a damaged or incorrect item?

3. Can I return fabric that has been cut or stitched?

No. Unstitched fabric that has been cut or stitched cannot be Exchanged.

Contact Us

1. How can I reach Zavy Clothing?

You can contact our customer care team using the details on our Contact Us page. We are happy to help with any questions about your order.

Product and Care

1. Will the colours match the photos on the website?

We photograph our products to show their colours accurately as possible. Slight variations may occur due, to lighting and screen settings.

2. How should I care for my embroidered suit?

For embroidered and mirror work designs we recommend cleaning or gentle hand washing in cold water with a mild detergent. Avoid chemicals and direct sunlight when drying.